FAQ
Frequently Asked Questions
If there is a question not listed below please feel free to contact our friendly customer support team directly via email at: support@outdoorsolaroutlet.com
Q: My fixture is not lighting.
A: First, make sure you remove the protective cellophane from the solar panel.
A: Make sure you’ve removed the battery tab. Place in sunlight for 24 hours and you’ll be good to go. Any further problems, please call our customer service department.
A: Important. The photo electric cell that tells the fixture to go on at night is very sensitive to ambient light. If one of your fixtures fails to light, please perform the following quick test; simply place your hand over the solar panel and see if it lights. If it does, it means the fixture is perfectly functional and should be relocated to a darker area.
Q. Can my battery be replaced?
A: Yes, with an Energizer Rechargeable Solar Battery.
Q: Can I place my fixture under a tree or bush?
A: For maximum performance, the fixtures should be positioned to receive direct sunlight for at least 5-6 hours per day.
Q: How do I clean my fixtures?
A: Simply hose off or clean with a damp cloth.
Q: Does the bulb ever need replacing?
A: The LED bulb is designed for a lifetime of use.
Q. Are Solar Pathway Lights Worth It
A. According to the U.S. Department of Energy, outdoor solar lighting works quite well in most areas of the U.S., as it doesn't require an excessive amount of sunlight to charge up and work. This means that even on cloudy days or during winter, you'll still be able to light your way.
Q.What Advantages Do Solar Street Lights Offer?
A. 1) Solar street lights are independent of the utility grid. Hence, the operation and installation costs are minimized.
2) Solar street lights require much less maintenance compared to conventional street lights.
3) Since external wires are eliminated, the risk of accidents is minimized.
4) Electricity produced by solar panels is non-polluting.
5) Separate parts of a solar panel system can easily be transported.
6) Energy costs can be saved.
Q. What All Should Be Considered Before The Installation Of A Solar Street Light?
A. 1) It would be ideal to place the solar panel under direct sunlight and away from any kind of shade.
2) If possible, the solar panel should be placed away from over-hanging trees and other hindrances.
3) Charge the lamp for a minimum of 10-12 hours initially for best results.
4) Keep the solar panel away from other artificial lights as the sensor may not be able to differentiate day from dusk to night.
Q. In Order To Provide The Best Solution Of Solar Lighting System For Us, What Information Are Required To Provide?
A.1) Detailed installation locations, we will calculate the configuration based on your local sunshine peak time.
2) Exact working hours of lights every day (such as 10 or 12 hours every day).
3) Rough consecutive rainy days (such as 1 to 3 days) are required to be guaranteed to keep the lights working normally.
4) Height of light poles or width of roads.
5) Brightness of street lights required (such as 30 watt led lamp).
Q. How To Know When The Solar Street Lights Are Turned On And Turned Off?
A.The controller we use is an intelligent waterproof controller, which is composed of a light controller and a time controller. After it is installed and set up, no man-made operation is needed. The control function in the solar lighting system is equal to people’s brain, which is connected with solar panels absorbing sunlight, storage batteries for storing energy and the lamp of lighting. When it senses the voltage of the solar panel dropping down to a certain level, it will automatically turn on the circuit of the lamp. And when the set working hours of lighting is ended, it will turn off the light automatically. Besides the function of intelligent light control switching-on and switching-off, such an intelligent controller has many other functions, such as prevent the battery from overcharge or over-discharge.
Q. If There Are Several Consecutive Rainy Days Occurring, What Shall We Do? Can It Be Working Normally?
A.You don’t need to worry about it. We have taken it into our consideration. You can advise us of the specification with the consecutive rainy days which needs to be guaranteed. If you don’t have a clear need for that, we will recommend to you the local regular consecutive rainy days.
Q. If The Controller Of Your Solar Street Light Has Different Time Control Function?
A.Yes. For saving energy, our solar charge controller is designed with the function of different time control function, such as one-time zone, two-time zone or three-time zone, two-time zone means dividing the lighting hours into two parts, like 12 hours (6 hours full power lighting + 6 hours half power lighting).
Q. How To Maintain The Solar System?
A.It doesn’t need to be maintained too much. It is very convenient to use. Only if the surface of the solar panel should be cleaned every 3-5 months if the local place has too much dust. Therefore it can keep high efficiency.
Q. how long do solar pathway lights last
A. Solar lights typically last for between 6 and 10 hours each night and operate for 2 to 5 years. By bringing your solar lights inside during the winter, it is possible to extend their expected lifespan.
Q. do solar pathway lights need batteries
A. In summary, solar lighting systems use batteries to store the electricity generated by solar panels so that the lighting system can operate at night or during periods of low sunlight, and to help ensure consistent operation. Without the batteries, the solar system wouldn't be able to function at night.
Q. do solar path lights need direct sunlight
A. Solar light requires direct sunlight for charging. However, it does not mean that it will not work at all in the shade. Solar lights can work in shade but will not be much effective. As the photovoltaic cells receive reduced light, they will not be able to charge effectively.
Q. do solar path lights work in winter
A. Solar lights will still work in the winter, so long as there is plenty of sunlight to charge the devices. LED Solar lights are quite beneficial in any season, including winter. It doesn't matter if it's snowing or icing; as long as the lights can plenty of sun to completely charge, they will work when you need them to.
Q. how do solar pathway lights work
A. These solar garden lights work simply by using power from solar panels and one or more rechargeable batteries. Through the PV effect, the solar panels generate electricity from sunlight and thus charge the batteries during the day. When it gets dark, the energy stored in the batteries powers an LED light.
Q. how do solar pathway lights work
A. These solar garden lights work simply by using power from solar panels and one or more rechargeable batteries. Through the PV effect, the solar panels generate electricity from sunlight and thus charge the batteries during the day. When it gets dark, the energy stored in the batteries powers an LED light.
Q. why do solar path lights stop working
A. A possible reason for your solar lights not working properly is the batteries that you're using. The solar batteries may not be receiving enough charge or they are not holding it. If the solar lights work with regular batteries then the problem is either with the rechargeable batteries or the solar panel.
Q. where to place solar pathway lights
A.
- Along a Walkway or Driveway.
- At the Base of Your House.
- Highlight a Landscape Feature.
- Around or in a Water Feature.
- Near a Deck or Patio.
- Avoid Any Possible Obstructions.
