At Outdoor Solar Outlet, we stand behind the quality of every product we sell. That's why our products are backed by a manufacturer's warranty against qualifying defects in materials and workmanship.
If you experience a manufacturing defect during the warranty period, our support team will work with you to find the best solution, which may include replacement parts, a replacement product, or another appropriate resolution based on the warranty coverage.
| Product Collection | Warranty Period | Warranty Claim Fee* |
|---|---|---|
|
Solar Street Lights
|
1–3 Years | $49–79 |
|
Solar Pathway Lights
|
1–3 Years | $19–39 |
|
Solar Spot & Flood Lights
|
1–3 Years | $19–29 |
|
Solar Post Lamps
|
1–3 Years | $19–29 |
|
Solar Wall Lights
|
1–3 Years | $19–29 |
|
Solar String Lights
|
1–3 Years | $19–29 |
|
Solar Flagpole Lights
|
1–5 Years | $19–39 |
|
Low Voltage Landscape Lighting
|
1–5 Years | $19–39 |
|
Floor Lamps
|
1 Year | $19–39 |
|
Home Gadgets
|
1–3 Years | $19–29 |
|
Accessories
|
30 Days | $9–19 |
Our warranty covers qualifying manufacturing defects under normal residential or commercial use, including:
The warranty does not cover:
To help us process your claim as quickly as possible, please email Support@OutdoorSolarOutlet.com with:
Our warranty team will review your claim and respond as quickly as possible.
Provide your order number, issue description, photos or video, and shipping address.
Our warranty team reviews the submitted information and determines the appropriate resolution.
Depending on coverage, the resolution may include parts, a replacement product, or another appropriate solution.
Customer satisfaction is our top priority. We proudly stand behind the products we sell and are committed to providing fast, friendly, and reliable warranty support whenever you need it.
Thank you for choosing Outdoor Solar Outlet.
NEED HELP?WERE HERE FOR YOU
Questions about solar lighting, an existing order, or planning a new project? Our team is ready to help.
